We want our customers to be fully satisfied with their purchases. If you are not satisfied with your order, you may request a return or exchange subject to the following conditions:
* Request must be submitted within 7 days of receiving the product.
* Item must be unused, unworn, unwashed, and in its original condition.
* All original tags, labels, packaging, and accessories must be included.
* Proof of purchase (order number or invoice) is required.
We offer exchanges for:
* Incorrect size received.
* Wrong item delivered.
* Product received with a manufacturing defect.
Customers must notify us within 48 hours of receiving the order and provide clear photos of the
issue.
* Products damaged due to misuse, negligence, or improper handling.
* Products that have been worn, washed, altered, or used.
* Clearance, sale, or promotional items unless received defective.
Return Process to initiate a return or exchange, please provide your order number, customer name, reason for return/exchange, and supporting photos (if applicable).
Refunds will only be issued after the returned item has been received and inspected. Approved refunds will be processed through the original payment method where applicable. Shipping charges are non-refundable unless the error was caused by us.
Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect. Exchange shipping fees may apply depending on the location.
If you receive a damaged, defective, or incorrect product, please contact customer support within 48 hours of delivery. We will arrange a replacement or appropriate resolution at no additional cost.
